This section provides details related to scheduling Platform upgrades for OneStream.
Upgrading from Platform Versions Earlier than 8.0.0
When upgrading from a Platform Version earlier than 8.0.0 to Platform Version 8.0.0 or later, OneStream encourages customers to prepare for their upgrade by referencing content in the OneStream Community. See Platform v8+ Upgrade Resource.
OneStream cloud customers may initiate Platform Version 8.0.0 or later upgrade interest by submitting a Software Upgrade request through the Service Catalog. A Cloud Migration ticket will be opened and available to track upgrade activities.
OneStream self-hosted customers may download Platform Version 8.0.0 or later from Solution Exchange.
Upgrading from Platform Version 8.0.0 or Later
Upgrades from Platform Version 8.0.0 or later follow traditional OneStream best practices. Cloud customers can initiate and schedule upgrades through the Software Upgrade request on the Service Catalog.
OneStream self-hosted customers may download the latest platform version directly from Solution Exchange and proceed with their upgrade.
